Frequently Asked Questions

The city office collects payments on the first business day after the 10th without penalty. The penalty is assessed after 8:00 am on the second business day after the 10th.

Please stop by the city offices and fill out a quick form. Bring your license and utilities deposit. We are located at: 325 N. Colorado Minden, NE 68959

• Renters: $200
• Home owners: $100
• Businesses: $100
• Landlord deposit: $100

Please note that those who have previously had utilities in their name and not paid their final bill must pay their final bill and a deposit of $300 or more.

A residential customer must make 12 payments in a row by the 10th of the month and then all but $20 of the original deposit will be refunded to their utility bill. The $20 will remain on the customer’s account until they move out of Minden. A deposit of $300 or more is only refundable when the customer leaves the City of Minden. The billing software will automatically recognize when a customer has a good payment history and apply the refund. Customers may make inquiries to 308-832-1820. Business deposits are only refunded when the business no longer has utilities with the City of Minden. Landlord deposits are non-refundable until the landlord no longer owns any properties in Minden.

Contact the city offices at (308) 832-1820 to get placed on the budget enrollment list. A letter will be sent to those wishing to be placed on budget billing during the beginning of July.

The telephone number for Diggers Hotline of Nebraska is 8-1-1. The call and services are free and can save you liability for damaged utilities you may incur if you don’t call.

Call the city offices at (308) 832-1820 Monday through Friday between the hours of 8:00 am and 5:00 pm. If there is no answer or the office is closed, please call communications at (308) 832-1150 and they will get in contact with the appropriate utilities staff.

Please call the city offices at (308) 832-1820 to report the problem. Most likely the fire hydrants in your area are being flushed or need to be flushed. Please run water from all faucets for a few minutes each to alleviate the problem.

The summer rates take effect on the bill you receive the first of July and continue through the bill due in October.