When are the summer rates in effect?
The summer rates take effect on the bill you receive the first of July and continue through the bill due in October.

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1. When is the late payment penalty assessed if the 10th falls on a weekend?
2. How do I get utilities in my name?
3. What is the deposit for utility account setup?
4. What is the process for deposit refunds?
5. How do I enroll in budget billing?
6. What do the codes on my bill mean?
7. What is the number that I am supposed to call before I dig?
8. How do I report a utilities emergency?
9. My water is yellow- and/or rusty-colored, who do I contact?
10. What are the minimum charges for each residential service?
11. When are the summer rates in effect?