Frequently Asked Questions

You can call the city offices at (308) 832-1820 to get an extra pick-up for a $15.00 fee for residents or you may wait until the next week.

Your garbage can needs to be out by 7:00 am to ensure your garbage is picked up.

No, yard waste cannot be put in your garbage can. Only household trash is accepted.

No, construction materials are not accepted.

The cost of an extra pick-up is $15 for residential pick-ups; the fee for extra commercial pick-ups depends on the dumpster size. Call the city offices at (308) 832-1820 for additional information.

Call the city offices at (308) 832-1820 to arrange for dumpster delivery, pick-up and emptying.

The sanitation truck’s priority every day is to pick up trash from the customers on the day’s route. After that is finished (usually around mid-afternoon) dumpsters will be delivered, emptied and picked up. In the event that the trash truck is delayed, the dumpsters will be handled first thing the following day.

Resolution No. 1457 states that the location of each water and/or electrical meter shall constitute a separate residence location and/or business establishment for the purpose of responsibility for garbage charges. The following are exceptions:

• Storage buildings on the property or adjoining property owned by the same person which may be used in a commercial enterprise shall be charged a single residential rate
• Storage buildings on the property or adjoining property owned by the same person that are being used in a commercial enterprise shall be charged a single commercial rate
• Storage facilities, private or commercial, not on adjoining property shall be charged $2.50 per month
• Separately metered grain dryers and irrigation meters shall not be charged a garbage rate
• All other metered locations having multiple meters or multiple locations shall be charged for garbage collection

Your can must be placed as close to the alley as possible. If you do not have alley access, then your can goes out by the front curb.

Contact the city offices at (308) 832-1820 to ensure that the repairs will be made as soon as possible.

Call the city offices at (308) 832-1820 to find out your collection day or view our Sanitation Collection Schedule Map.

In most cases your garbage will be collected on the following business day. Exceptions occur when the city offices are closed for more than one day in a row. Please refer to your recycling calendar for the holiday garbage collection schedule or call the city offices at (308) 832-1820.

Either your can was not out when the sanitation truck passed your area, the can was not close enough to the alley or curb or the can had uncollectable items in it.