Reconnection Policy

Reestablishing Service Following Non-Payment Disconnection

  • Bills paid by 11:30 am will be reconnected by 12:00 noon.
  • Bills paid between 11:30 am and 4:30 pm will be reconnected by 5:00 pm.
  • Bills paid between 4:30 pm and 5:00 pm will be reconnected by 7:00 pm.
  • Bills paid between 5:00 pm and 6:30 pm will be reconnected by 7:00 pm.


 Note:
A $100 reconnection fee will be charged following disconnection due to non-payment between the hours of 8:00am and 5:00pm. A $200 reconnection fee will be charged following disconnection due to non-payment between the hours of 5:00pm and 6:30pm.

Contact Us

For information on re-establishing utility services to your home or business, please contact the city offices at (308) 832-1820. During non-business hours, call (308) 832-1150.a